Terms of service

Terms & Conditions

Last updated: November 6, 2025

Welcome to Unstoppable Dog LLC, trading as Kopo Pet (“Kopo,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website kopopet.com (the “Site”) and the purchase or use of our products and services (collectively, the “Services”).

By accessing our Site or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

1. Use of the Site

You must be at least 18 years of age to purchase products or create an account.
You agree to use the Site only for lawful purposes and in compliance with these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Products and Availability

Our products are formulated as nutritional supplements for pets and should be used only as directed.
They are not intended to diagnose, treat, cure, or prevent any disease. The information on this Site does not constitute veterinary advice. Please consult your veterinarian before:

  • Starting new supplements

  • Changing diet

  • Addressing any medical conditions

     We may modify or discontinue products without notice.
We reserve the right to discontinue or modify products without prior notice.

3. Orders and Payments

  • All prices are listed in U.S. dollars (USD) and are subject to applicable taxes and shipping fees.

  • Payment must be made in full at the time of order.

  • We use secure third-party payment processors; we do not store your complete payment information.

  • We reserve the right to refuse or cancel orders at our discretion, including suspected fraudulent transactions.

4. Subscriptions

  • Subscription plans allow you to receive recurring deliveries of selected products.

  • You may manage, modify, or cancel your subscription at any time through your customer account dashboard.

  • Subscription fees will be charged automatically to your chosen payment method until canceled.

5. Shipping & Delivery

  • Estimated shipping times are provided at checkout; however, delays may occur due to carrier or supply chain issues.

  • Risk of loss passes to you once the order has been delivered to the shipping carrier.

6. Returns & Refunds

7. Intellectual Property

  • All content on the Site, including trademarks, product names, images, text, and designs, is the intellectual property of Unstoppable Dog LLC, trading as Kopo Pet.

  • You may not copy, reproduce, distribute, or otherwise use our intellectual property without prior written consent.

8. Disclaimer of Warranties

  • All products and Services are provided on an “as is” and “as available” basis.

  • We make no warranties, express or implied, regarding the effectiveness, suitability, or fitness of our products for any particular purpose.

9. Limitation of Liability

  • To the maximum extent permitted by law, Unstoppable Dog LLC, trading as Kopo Pet shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of data, profits, or goodwill.

  • Our total liability for any claim related to the Services shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Unstoppable Dog LLC, trading as Kopo Pet, its officers, employees, and affiliates from and against any claims, damages, or expenses arising out of your use of the Services or violation of these Terms.

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Services after changes constitutes acceptance of the new Terms.

12. Contact Us

For any questions about these Terms, please contact us at:

Unstoppable Dog LLC, trading as Kopo Pet
Customer Support & Returns: 2 Cranberry Rd, Parsippany, NJ 07054, United States
Email: hello@kopopet.com