Free U.S. shipping · Subscribe & Save 25% — one honest number, everywhere
FAQ
Return & Exchange Policy
-
If you’re not satisfied, you can return your order within 30 days of delivery for a refund. Products must be in their original packaging. Simply contact us and we’ll assist you.
-
Yes. If you ordered the wrong product or need a different item, we can help with an exchange within 30 days of purchase.
Subscription
-
You can cancel anytime from your account dashboard — no fees, no commitments.
-
In your account, select “Pause” and choose how long you’d like your shipments delayed.
-
Go to your Subscription Settings to change product and/or delivery frequency.
-
Log into your account → Billing Settings → Update payment or billing info instantly.
-
Go to your account → Shipping Details → Enter your new address before your next scheduled delivery.
Shipping Information
-
We offer free shipping on subscription orders and on standard orders above a certain amount. (We can customize this once your free-shipping threshold is final.)
-
Orders typically ship within 2–3 business days and arrive in 4–6 business days depending on your location.
-
We currently ship within the United States. International shipping is planned for the near future.
Product Related Questions
-
All KOPO supplements are made in the USA in FDA-registered, GMP-certified facilities to ensure safety, purity, and quality.
-
We use natural, science-backed ingredients you can feel good about — including whole-food nutrients, probiotics, enzymes, omega fatty acids, and clean flavor sources. No artificial flavors, fillers, or unnecessary additives.
-
Each KOPO formula supports a different daily need:
- KOPO Dog Multivitamin Powder → Everyday health, digestion, immunity, skin & coat
- KOPO Dog Dental Powder → Oral health, breath freshness, and gum support
If you need help choosing, we’ll gladly guide you.
-
Just sprinkle the recommended amount over your dog’s regular food and mix. No pills, no hiding, no stress — dogs love the natural beef flavor.
-
Yes. Our formulas are made to work together safely. Daily Multivitamin + Dental Powder is a common and effective combination.
-
Most pet parents notice improvements such as better appetite, softer coat, fresher breath, or healthier stool within 2–4 weeks of daily use. Results vary by age, diet, and consistency.
-
Yes — however, we always recommend checking with your veterinarian if your dog has medical conditions or is on prescription medications.
-
Yes. KOPO formulas are safe for puppies 12 weeks and older. Always follow the weight-based serving chart.
-
Store in a cool, dry place with the lid tightly sealed. No refrigeration needed.
-
Yes. Each jar includes a clear Best By date for freshness and effectiveness.
-
You can explore our website, view our ingredient breakdowns, or reach out anytime — we’re happy to help.
